Town & Country Markets, Inc., a Washington corporation, which sometimes refers to itself as “we” or “us” in this Privacy Policy, is committed to protecting your privacy. This Privacy Policy explains our data collection and processing practices and your options regarding the use of your personal data on the website you have accessed (the “Site”). If you have any requests or questions concerning your personal information, please contact us at onlinesupport@tc-markets.com.
Please be advised that this online privacy policy (“Privacy Policy”), as it may be amended at any time and from time to time, governs Town & Country Markets’ practices with respect to data collected and used by Town & Country Markets in connection with this website and each other Town & Country Markets, Inc. website with links to this policy. Please review our Privacy Policy regularly, as it may change.
If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site.
Information Collected
Town & Country Markets collects the information which is provided by you on registration, together with information we learn about you from your use of our service, your visits to our Site, and your visits to other websites accessible from our Site. We also collect information about the transactions you undertake, including details of payment cards used.
We may collect additional information in connection with your participation in any promotional programs offered by Town & Country Markets, and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Site usage, which enables us to improve the products and services which Town & Country Markets and its Members provide. In addition, Town & Country Markets will access the information retrieved through your use of any loyalty card, club card, or similar card or program that may be in use at any time.
Use of Your Information and Your Preferences
We will use your information to provide and personalize Town & Country Markets services, to help us improve our service to you, and to make our communications more relevant.
We will also use your contact details to regularly communicate with you. We may use your information to send you offers and information from Town & Country Markets and our vendors, distributors, growers, other quality third parties with which we may be affiliated.
Once you have registered to use www.shop.townandcountrymarketes.com, you will be provided with access to a “Contact Preferences” page that will allow you to tailor our commercial communications to your preferences. To change your contact preferences simply click “My Account” in the top frame and follow online prompts to change any preferences that are subject to adjustment from time to time. If you do not want to receive commercial communications from us, please select your choices by using the boxes available on that page.
Town & Country Markets would like to hear your views to help us improve our service. From time to time, we may contact you to solicit your opinions. Again, if you do not wish to be contacted for this purpose, please so notify us.
Please note that there may be instances where it may be necessary for us to communicate with you, regardless of your contact preferences, for administrative or operational reasons relating to our service.
Disclosures of Your Information
Your information may be used by Town & Country Markets, and all of its related companies and affiliates. We will not pass your personal data to anyone else, except for any successors to our business and the organizations that process data on our behalf. We may also use and disclose information in the aggregate (so that no individual customers are identified) for marketing programs, advertisers, and partners.
Town & Country Markets may display targeted advertisements based on personal information. Town & Country Markets does not provide any individual personal information to the advertiser when you interact with or view a targeted ad. Advertisers (including ad serving companies) may, however, assume that people who interact with, view, or click targeted ads meet the targeting criteria—for example, women ages 18-24 from a particular geographic area.
We may transfer information about you if Town & Country Markets is acquired by or merged with another company. In this event, Town & Country Markets will notify you before information about you is transferred and becomes subject to a different privacy policy by updating this page.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Town & Country Markets terms of use, or as otherwise required by law.
Other Websites
Town & Country Markets websites may contain links to other websites which are outside Town & Country Markets’ control and are, therefore, not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.
Cookies
“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Town & Country Markets uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.
Town & Country Markets uses both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, unless you remove the cookie in the manner determined by your particular Internet browser. Disabling the cookie function for your Internet browser will restrict the online services you can use at the Town & Country Markets Site.
Clear Gifs (Web Beacons)
We use clear gifs on our sites from Google Analytics and other third-party vendors. This enables us to gauge the effectiveness of our services and marketing programs.
Security
The security of your personal information is very important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). Once we receive the data it is immediately re-encrypted prior to storage. By default, payment card data is permanently destroyed within 91 days of submission.
Town & Country Markets follows generally accepted industry standards to protect the personal information submitted by you, both during transmission and upon Town & Country Markets’ receipt. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Town & Country Markets strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes in this Privacy Statement
Town & Country Markets reserves the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.